Rainbet Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Rainbet Casino. Please read them carefully before creating an account, depositing funds or playing. By using the website or related services, you acknowledge that you have read, understood and agreed to these terms, together with any additional rules shown for a particular game, promotion or service.

Rainbet operates under an Anjouan Internet Gaming License issued by Anjouan Licensing Services in the Autonomous Island of Anjouan, Union of Comoros, with reference number ALSI-152406029-FI2.

1. General terms and acceptance

These Terms & Conditions apply to your use of the Rainbet Casino website, account services, games, promotions and any other services made available through the site. They should be read together with the Privacy Policy, Responsible Gambling information, payment instructions, promotional terms and any game-specific rules. If there is a conflict between these documents, the terms displayed for the relevant service may apply to that service.

You must be legally permitted to access online gambling services in the place where you are located. You are responsible for checking the laws that apply to you before using Rainbet Casino. Access may be restricted in some locations, and the website should not be used where online gambling is unlawful or unavailable. Rainbet Casino may limit or refuse access where required by law, regulation, internal controls or security procedures.

You must be of the legal gambling age that applies to you and must provide accurate information during registration and whenever your details change. Rainbet Casino may request information or documents to verify your age, identity, address, payment method or source of funds. You must not open or use an account on behalf of another person, and you must not allow another person to access your account.

Changes to these terms

Rainbet Casino may update these Terms & Conditions from time to time to reflect changes to services, technology, legal requirements, security practices or business operations. The latest version will be made available on the website. Where appropriate, you may be notified of important changes. Continuing to use the site after updated terms are published may indicate your acceptance of the revised terms. If you do not agree with a change, you should stop using the relevant services and contact the available support channel.

2. Accounts, verification and security

You may generally hold only one personal account unless Rainbet Casino has expressly approved another arrangement. Duplicate, inactive, linked or suspected accounts may be reviewed and may be closed where appropriate. Any decision about an account will be made in accordance with applicable requirements and the information available at the time.

Use your own legal name and provide complete, current and accurate registration information.
Keep your username, password, access codes and devices secure.
Do not share your login details or permit another person to play through your account.
Tell Rainbet Casino promptly if you suspect unauthorised access, an incorrect transaction or a security issue.
Co-operate with reasonable identity, age, compliance and security checks.
Use only payment methods that belong to you or that you are authorised to use.

You remain responsible for activity carried out through your account unless you have reported unauthorised use promptly and the circumstances show that you were not responsible. Rainbet Casino may suspend access while an account, transaction or activity is reviewed. Verification checks may be repeated when information changes, unusual activity is detected or further checks are required.

An account may be suspended, restricted or closed if information is inaccurate, verification cannot be completed, the account appears to be operated by another person, the site is used unlawfully, or these terms are breached. Rainbet Casino may also take action to protect players, the business, payment providers or the integrity of games. Any balance handling will be considered in line with applicable law, the circumstances of the account and any relevant transaction or promotional conditions.

Fair and lawful use

You must not misuse the website, interfere with its operation, introduce malicious code, attempt to bypass security, scrape content without permission or use automated tools to access games or account services. You must not engage in fraud, money laundering, collusion, cheating, manipulation, chargeback abuse or any other dishonest or unlawful activity. Suspected abuse may be investigated and reported to relevant parties where appropriate.

3. Deposits, withdrawals and gameplay

Available payment methods, processing requirements and transaction instructions are shown on the website or during the relevant transaction. You should check the details before confirming a deposit or withdrawal. A transaction may be declined, delayed, reversed or subject to review for technical, security, verification, payment-provider or legal reasons. You should not deposit more than you can afford to lose.

Funds added to an account are intended for genuine participation in the services. You must not use Rainbet Casino as a banking facility or attempt to deposit or withdraw funds in a way that disguises their origin or purpose. Transactions may be checked against fraud, financial crime and responsible gambling controls. Additional information may be requested before funds can be returned or a withdrawal can be completed.

Game outcomes are determined by the rules and systems applicable to each game. Technical interruptions, communication failures, software errors or other events may affect a session. Rainbet Casino may correct an obvious error, void an affected transaction or take other reasonable action where a game or account has been materially affected. The relevant game rules and displayed information should be reviewed before play.

You are responsible for reviewing account activity and reporting an apparent error as soon as possible. If you believe a deposit, withdrawal, wager, result or account balance is incorrect, retain any useful details and raise the issue through the support options made available on the website. Rainbet Casino may investigate the matter using account records, technical logs and payment information.

Promotions and offers

Promotions, bonuses, competitions and other offers may be subject to separate conditions, eligibility requirements, expiry periods, wagering or playthrough rules, maximum values, game restrictions and withdrawal conditions. Those terms will be displayed with the relevant offer and should be read before participation. An offer may be withdrawn, changed or limited where permitted. Rainbet Casino may refuse or remove a promotion where a person is not eligible or where misuse, duplicate participation or other irregular activity is identified.

4. Responsible gambling, privacy and complaints

Gambling should be an entertainment activity, not a way to make money or recover losses. Set a budget before you play and only use funds you can afford to lose. Take regular breaks, avoid gambling when upset or under the influence of alcohol or other substances, and do not chase losses. If gambling is becoming difficult to control, use the responsible gambling tools and support information available on the website.

Consider setting deposit, spending, session or loss limits where these tools are available.
Use a timeout or account closure request if you need a break.
Do not borrow money or use essential household funds for gambling.
Seek independent assistance if gambling is affecting your finances, relationships, work or wellbeing.
Contact support if you need help understanding an account restriction or responsible gambling option.

Rainbet Casino handles personal information in accordance with its Privacy Policy and applicable privacy obligations. Information may be collected and used to provide services, process transactions, verify accounts, maintain security, meet legal requirements, manage risk, improve the website and communicate with you about your account. You should review the Privacy Policy for information about collection, use, disclosure, storage and available privacy choices.

Complaints and support

If you have a question, concern or complaint, use the support channel provided on the website and include enough information for the matter to be reviewed. This may include your account details, the relevant transaction or game, the date and time, and a clear description of the issue. Do not include passwords or unnecessary sensitive information. Rainbet Casino may ask for further information, investigate the matter and provide an outcome or next steps.

These terms do not remove any rights or protections that cannot lawfully be excluded under Australian law. To the extent permitted by law, Rainbet Casino is not responsible for loss caused by events outside its reasonable control, including interruptions to communications networks, payment services, devices, software or other third-party systems. Nothing in these terms is intended to limit liability or consumer rights where doing so would be unlawful.

If any part of these Terms & Conditions is found to be invalid or unenforceable, that part will be read down or removed to the minimum extent necessary, and the remaining provisions will continue to apply. A failure to enforce a provision immediately does not mean that it has been waived. The version of these terms published on the website is the version that applies to your use of the services, subject to any mandatory rights under applicable law.